Got a question? Call and chat with our experts on 020 3488 4652.
Got a question? Call and chat with our experts on 020 3488 4652.
Our friendly, UK-based support team is always happy to assist with orders, delivery, product questions, or anything else you need.
Fill out the form below and we'll get back to you as soon as possible.
020 3488 4652
Mon-Fri 9am-6pm, Sat 10am-4pm
support@stilloakliving.co.uk
We reply within 24 hours
5 Brayford Square, London E1 0SG
By appointment only
Mon-Fri: 9am-6pm
Sat: 10am-4pm · Sun: Closed
We pride ourselves on fast, helpful support. Here is what to expect from each contact channel.
We aim to respond to all email enquiries within one working day, often much sooner.
Speak directly to a member of our team during business hours for instant help.
Get connected with an agent via live chat for the fastest resolution possible.
Prefer instant messaging? Our live chat team is online and ready to answer your questions in real time. No waiting, no phone queues — just friendly help when you need it most.
You might find the answer you are looking for faster by visiting one of these helpful pages.
Check the real-time status of your delivery with your order number.
Full details on delivery areas, timeframes, and our free assembly service.
Learn about our 14-day hassle-free returns and free collection service.
Browse answers to the most commonly asked questions about our products and services.
We welcome visitors by appointment at our London showroom. See our furniture up close, test the comfort of our mattresses, and get expert advice from our in-house team.
Address
5 Brayford Square, London E1 0SG
Showroom Hours
Mon-Fri: 9am-6pm · Sat: 10am-4pm
Book an Appointment
Call 020 3488 4652 or email us to schedule a visit
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If your delivery is delayed, damaged, or you have an urgent problem with a recent order, please call us directly. Our team will prioritise your case and work to resolve it as quickly as possible.
Call 020 3488 4652